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My Story

Learn how to scale your business and achieve its potential from a successful business leader and coach.

Achieve your vision for your business.

I'll coach you and your team to implement proven leadership practices that get your team focused on and committed to the most important things.

It takes a special kind of person to build a business from nothing (literally an empty building) to a global enterprise that serves clients from dozens of industries. Eric is that special person in the story of Red Stag. He and his team accomplished the near impossible and we are proud of them all.

Learn from someone that's done it before

Jordan Mollenhour

Co-CEO | Mollenhour Gross, LLC

of organizations fail to realize success from their strategies.

70%-90%

of cases the real problem isn’t bad strategy... it’s bad execution.

70%

Are you struggling to execute your growth strategy?

If so, you're not alone.

According to Kaplan and Norton, the creators of the Balanced Scorecard...

Why is growing my business so hard?
Why isn't my team on-board?
Why is everyone so stressed all the time?
Why isn't there enough time to get it all done?

- Every leader, ever

Customer Satisfaction

Productivity

Goal Setting

Employee Retention

Cost Reduction

Safety

Growth

Market Trends

Profitability

PRODUCT DEVELOPMENT

REGULATION & COMPLIANCE

Core values

Unclear & Misaligned Priorities

CONFUSION

FRUSTRATION

DISENGAGEMENT

CAUSE

All leaders face these challenges.

Those that build healthy, scalable businesses learn one important truth...

Or keep scrolling to learn more

Contact me to Learn How

BUSINESS

TEAM

CUSTOMERS

SCALE YOUR

STRENGTHEN YOUR

DELIGHT YOUR

You can overcome these challenges

I can help you...

Operations Excellence

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Organizational Development

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Strategy Deployment

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I help leaders build their dream business by executing strategy into reality

The 3 Critical Components to Scale

Get everyone focused on the most important things.

Build and strengthen your team of Rockstars

Implement scalable, customer-centric processes

Strategy Deployment

The Foundation of Scale

What do all great businesses have in common?

Their teams are focused on the most important things.

1. A Clear and Shared Vision

2. A Strategy with Aligned Objectives

3. Execution with Excellence

4. ACCOUNTABILITY TO RESULTS

5. The Right People in the Right Seats

All great business leadership models promote focus on the same critical components of business success:

Not everyone is in the same stage of growth. Not everyone has the same goals. Cookie-cutter approaches don't work.

Get Your Team Focused On What Matter Most

For optimal success, the most useful aspects of these systems have been cultivated into a Strategy Deployment Model that will get you results, regardless of what business lifecycle stage you're in.

Get the best of the best.

Cut Through The Noise.

We thought we were using EOS correctly, but Eric came in and made it even better. I would not recommend self-implementing EOS. Let Eric lead you through this.

Andy Moss
CEO | M Force Staffing

If so, let's discuss how I can coach you to implement a Strategy Deployment Model that will transform your business, and your life, forever.

Are you Ready To Scale?

Get help Executing your Strategy Now

Or keep scrolling to learn how to get the best out of your team...

Organizational Development

Scaling Your Team of Rockstars

Develop A World-Class People Strategy

Are you getting the best from your people?

Are candidates competing hard to join your team?

A culture of thriving and engaged people means every person knows how they contribute to the organization’s success.

Coaching Objectives

Clearly Defined accountabilities
Aligned priorities
Agreed upon success measures
Constructive frequent feedback
Predictable and aligned incentives

Grow your Team's Capabilities

As a leader, you must provide the opportunity for your team to scale with your business, and contribute more to its success.

I'll help you design a Leadership Coaching program that is customized to your team's needs.

Coaching Objectives

GET THE RIGHT PEOPLE IN THE RIGHT SEATS

Are your people engaged and excited about their work?

Do you have the best people doing the right work?

Assembling a team of A-players is your #1 responsibility as a leader. Thankfully, there are proven tools and techniques to help make this possible. I'll coach you to implement them for optimal results.

Coaching Objectives

Clearly Identified Roles ("Seats")
Developed Scorecards
Effective Recruiting Strategy
Successful Candidate Selection
Scaleable Management Processes

Critical Skill Gaps Identified
Development Plans Created
Improved Engagement & Retention
Heightened Promotability
Increased ROI on Human Capital

Critical Conversations and Communication
Servant Leadership
Time Management Practices
Productivity Software Training (E.g., ERP/MRP, CRMs, Data Visualization Excel, Outlook, etc.)

Presentation Skills
Financial Statements and Growth Modeling
Personality Profiles and Teamwork
Socratic Coaching Techniques
Marketing and Sales Funnels

Example areas of coaching and development include:

Execute Your People Strategy To ScalE

Get help Scaling Your People Now

Or keep scrolling to learn how to implement scalable processes...

Operations Excellence

Implementing Scalable Operations that Delight your Customers

At the core of every great business are scalable processes that deliver real value to the customer, your team, and the community

I help teams implement scalable processes using the most effective business operating philosophy available today...

consistently and predictably.

Management is Prediction

- W. Edwards Deming

Lean Enterprise System

Lean

Philosophy

The

Lean is more than just a set of continuous improvement tools.

Lean is the philosophy of maximizing value delivery by minimizing the consumption of unnecessary resources.

the fundamental principles of the Lean Philosophy

Continuous Improvement

Aligned Supply Chain Partners

Leveled Workload

Root Cause Problem Solving

Waste ElImination

Team Member Development

Go-And-See
Mindset

Rapid Implementation

Visual
Controls

Everyone embraces continued learning and seeks ways to improve the value delivery system.

Value is created where the work is done (the Gemba). Leaders engage the front-line team members to resolve problems at the source.

Waste destroys value and is continually sought for elimination.

Appropriate time is taken to find root causes of problems to ensure they are permanently eliminated.

Once the root cause of problems are identified, action is taken quickly to implement solutions. Kaizen is used to implement change quickly.

The organization invests in its people and develops leaders from within.

Suppliers are partners that the organization challenges and helps to improve.

Workload is predictable within reasonable bounds to provide predictability for planning and execution.

Everyone can identify normal from abnormal at a glance.

Born out of necessity in post-WWII Japan, Lean Enterprises focus on maximizing long-term ROI and optimizing cash flow.

Implementing

Lean

Processes

Flow where You Can.
Pull Where you Can't

Continuous Flow processes minimize your working capital requirements, shrink your lead times, and force problems to the surface.

Pull systems minimize wasted resources by aligning your production and supply schedules to actual customer demand.

Flow and Pull Require Stable and Predictable Processes

I help businesses implement proven Lean operations principles utilized by the most profitable production and service companies in their industries.

Standardized Work, First-Time Quality, and Reliable Technologies provide the predictability required to Flow and Pull to the customer.

Get help Scaling Your Operations Now

Or keep scrolling to learn more about me...

About Me

Operations and Leadership Development Professional | Lean Enterprise Transformation Leader | EOS Integrator | Six Sigma Master Black Belt | Value Creator

My passion is helping leaders and their teams succeed. As a highly recognized and successful business leader and coach, I bring over 20 years of experience to my clients.

This experience combines the successful implementation of proven management operating systems (EOS /Traction , Scaling Up , Hoshin Kanri) and highly recognized Continuous Improvement methodologies (Lean, Six Sigma) in multiple service and production industries.

Notable clients and employers I have served include:

Most recently, I served as the President and COO of Red Stag Fulfillment, LLC. My team led Red Stag from an early stage startup venture to a highly profitable enterprise in less than 5 years. Prior to exiting, the company was doubling in revenues year-over-year, and was recognized by many experts as one of the highest-quality service providers in the industry.

While serving at Red Stag, the company received many honors and recognitions including:

Best Fulfillment
Service
(2016 - 2022)

Top 3PL Provider
(2018 - 2022)

Best E-Commerce
Fulfillment
Services
(2018 - 2020)